Help & Support

Creating Your Account

1. Click Join Now on the homepage
2. Enter your email, choose a username, and create a password
3. Select a role that best describes you (e.g., Domme, Submissive, Switch)
4. Confirm you are at least 18 years old and agree to the Terms of Service
5. Check your email for a verification link and click it to activate your account

Setting Up Your Profile

1. Go to your Dashboard after logging in
2. Click Edit Profile to add your display name, bio, avatar, and banner image
3. Add your location, website, and social links if you'd like
4. Visit Settings to manage your account, email, and password

Becoming a Creator

1. From your Dashboard, click Become a Creator
2. Once approved, you'll have access to My Content where you can create posts
3. A free "Follow" tier is automatically created for you so fans can follow your page
4. Set up your payment methods in Settings so subscribers and buyers can pay you

Setting Up Payment Methods

1. Go to Settings and scroll to the Payment Methods section
2. Add your payment links (PayPal, Venmo, Cash App, Tuppence, or any other platform)
3. For each method, provide a label (e.g., "My PayPal") and the payment link or address
4. Your payment methods will be shown to subscribers and buyers when they make purchases

Sanctum does not process payments directly. All transactions happen through your own payment platforms. You keep 100% of what you earn.

Creating and Managing Posts

1. Go to My Content from your Dashboard
2. Click Create New Post to write text, upload images, or share videos
3. To create paid (PPV) content, toggle the Paid Content option and set your price
4. For paid posts, you can add preview images that non-paying users will see as a teaser
5. When someone purchases your content, you'll see the request under the Requests tab
6. Review the payment details and click Unlock to grant them access

Subscription Tiers

1. In Settings, scroll to Subscription Tiers
2. Your free Follow tier is always available and cannot be removed
3. Click Add Tier to create paid subscription levels with custom names, prices, and benefits
4. When someone subscribes to a paid tier, their request will appear under Subscribers in My Content
5. Verify their payment and click Approve to activate their subscription

Wishlists

1. Go to Wishlists from your Dashboard
2. Create a wishlist and add items with names, prices, descriptions, and product links
3. Your wishlists appear on your creator profile for fans to browse
4. When a fan purchases an item, they'll mark it as gifted and you'll be notified

Following & Subscribing to Creators

1. Browse creators on the Explore page
2. Visit a creator's profile and click Follow to follow them for free
3. If the creator offers paid tiers, you can subscribe by selecting a tier and paying through their payment link
4. After paying, enter your transaction reference and submit the request
5. The creator will verify your payment and activate your subscription

Purchasing Content (PPV)

1. When you see locked content on a creator's profile, click Purchase Now
2. Choose one of the creator's payment methods and complete the payment on that platform
3. Copy the transaction ID or confirmation number from your payment
4. Paste it into the payment reference field and submit your purchase request
5. Once the creator verifies your payment, the content will be unlocked for you permanently
6. View all your unlocked content anytime in My Purchases

Sending Tips

1. Visit a creator's profile and click Send a Tip
2. Enter the amount you'd like to tip (minimum $1.00)
3. Optionally add a message to the creator
4. Select a payment method, send the tip through that platform, and submit
5. The creator will be notified of your tip

Messaging

1. Click Send a Message on any creator's profile, or go to Messages from your Dashboard
2. Type your message and hit send — messages are delivered in real time
3. You'll receive notifications when you get new messages

Reporting & Blocking

• To report a user or post, click the Report button on their profile or the three-dot menu on any post
• Select a reason and provide details — our team reviews all reports
• To block a user, click the Block button on their profile. Blocked users cannot see your content or message you
• Manage your blocked users list in Settings

Frequently Asked Questions